If for any reason you are unhappy with your purchase, you can return it to us within 14 days for a refund or replacement.
If you return the product in its original condition within 14 days of the date on which you received it, we will refund you the price you paid for the item(s) less delivery cost incurred (usually at a rate of £6.95). Should you prefer a replacement or alternative product no additional delivery costs will be charged. All you pay for is the return postage of the goods. Please contact us by email at email@example.com to inform us of your wish to return the goods.
We also now offer a electrical recycle service.
You can now recycle your old electricals with us.
If you’re buying a new electrical item, we will recycle your old one for free
Unwanted electrical equipment is the UKs fastest growing type of waste.
Many electrical items can be repaired or recycled, saving natural resources and the environment. If you do not recycle, electrical equipment will end up in landfill where hazardous substances will leak out and cause soil and water contamination – harming wildlife and also human health.
We can help
We are pleased to offer our customers the chance to recycle their old electrical items.
To remind you that old electrical equipment can be recycled, it is now marked with a crossed-out wheeled bin symbol. Please do not throw any electrical equipment (including those marked with the crossed out wheeled bin symbol) in your bin.
What is WEEE?
The Waste Electrical or Electronic Equipment (WEEE) Directive requires countries to maximise separate collection and environmentally friendly processing of these items. In the UK, distributors (including retailers) must provide a system which allows all customers buying new electrical equipment the opportunity to recycle their old items free of charge. Those establishing their own take-back scheme must as a minimum offer all customers buying new electrical equipment free take back of their old electricals on a like-for-like basis.
Find more information on WEEE recycling, and locate your local recycling centre, at www.recyclenow.com.
Once you have purchased your new item, please feel free to bring your old item into our store and we will recycle it for you.
Stanger's Cook shop
44 Brentwood Avenue
Newcastle upon Tyne